Returns & damaged items
Sending something back, or getting a damaged or wrong item made right.
I received a damaged or defective itemSend us photos of the damage, the packing slip and the postage label within 60 days, and we'll ship you a replacement.
I received the wrong itemIf you received something other than what you ordered, let us know within 60 days and we'll get the correct product out to you.
What is ShipGuard Shipping Protection?ShipGuard is optional shipping protection that gets you a free replacement if your package is damaged, lost, stolen or has another shipping problem.
What is your return policy?Books can be returned within 30 days with a free return label; custom wall art can be returned within 30 days with a 30% restocking fee.