I received a damaged or defective item

We aim to get every order to you in excellent condition, so we're sorry if something arrived damaged or defective.

Please send us:

• photos of the damaged product,
• a photo of the packing slip, and
• a photo of the postage sticker (the shipping label).

Your photos help us document the damage and file a claim with our fulfillment provider. Once we have them, we'll confirm your shipping address and ship a replacement right out to you.

Damaged, defective or incorrect products can be reported within 60 days. If you'd rather return a damaged or defective item, we cover shipping both ways, and the wall art restocking fee never applies to damaged or defective pieces.